We Are Here to Help | Delivery & Shipping
Delivery & Shipping Information

FREE EXPEDITED SHIPPING NOW AVAILABLE ON ORDERS OVER $200


We also offer a number of Canada Post shipping options for our customers' convenience. Products will be delivered on business days only. We do not offer deliveries on the weekend or public holidays.

Please note that if you choose no insurance or no Signature Required, we will be unable to help you in the event that your package is lost, stolen, damaged and/or delivered to the undeliverable mail office.

Please note, during 420 orders may be delayed if placed between April 18-21st as we are preparing for the event & this years Easter Break.

All prices displayed on our website are in Canadian Dollars (CA$) and will be charged in Canadian Dollars at the checkout.

DURING SPRING/SUMMER MONTHS WE RECOMMEND PURCHASING ICE PACKS AND/OR THERMAL PACKAGING TO HELP KEEP EDIBLES FROM MELTING. Contact us for info.

POSTAGE COSTS & DELIVERY TIMES

Expedited$16.95****2 - 14 Business Days
*** Canada Post Expedited charges are a flat rate of $16.95 Canada Wide. Coast to Coast does not Guarantee Delivery on lost, damaged or stolen Expedited Packages. NOT recommended, especially for edible cannabis products.
XpressPost$16.95 - $39.95***2 - 9 Business Days
* Canada Post XpressPost postage and handling charges start at $15.95 and go up based on package size and destination. May be able to get coverage, it's at Canada Posts discretion. Upto $100 max.
XpressPost w/Signature$18.95+***2 - 7 Business Days
* Canada Post XpressPost w/Signature postage and handling charges start at $18.95 and go up based on package size and destination. This includes upto $100 coverage. (See details below)
Canada Post XpressPost w/full Insurance$19.99+ ***2-7 Business Days
* Canada Post XpressPost w/full insurance postage and handling charges start at $19.95 and go up based on package size and destination. This will cover any loss/stolen package. (See details below)
Purolator Delivery$34.99+ ***1-7 Business Days

*Purolator delivery postage and handling charges start at a flat rate of $34.99 - rate is adjusted based on size and delivery location.
*For Purolator delivery (Monday - Friday orders must be placed before 12pm (PST) on any business day (Monday - Friday)
*Delivery of goods may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes etc.
*Delivery may be delayed during sales, promotional periods or holidays
*Rates based on package size and will be determined at checkout.
*No coverage

Purolator w/Signature$37.95+***1 - 7 Business Days
*Purolator delivery postage and handling charges start at a flat rate of $34.99 - rate is adjusted based on size and delivery location.
*For Purolator delivery (Monday - Friday orders must be placed before 12pm (PST) on any business day (Monday - Friday)
*Delivery of goods may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes etc.
*Delivery may be delayed during sales, promotional periods or holidays
*Rates based on package size and will be determined at checkout.
*Upto $100 coverage
Purolator w/full Insurance$49.99+ ***1-7 Business Days
*Purolator delivery postage and handling charges start at a flat rate of $34.99 - rate is adjusted based on size and delivery location.
*For Purolator delivery (Monday - Friday orders must be placed before 12pm (PST) on any business day (Monday - Friday)
*Delivery of goods may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes etc.
*Delivery may be delayed during sales, promotional periods or holidays
*Rates based on package size and will be determined at checkout.
* Fully covered for lost/stolen packages.
Free Expedited Shipping on Orders over $200 Canada Wide

* For XpressPost delivery, orders must be placed before 12:00pm (PST) on any business day (Monday - Friday)
* Delivery of goods may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes etc.
* Delivery may be delayed during sales, promotional periods or holidays.
** Rates based on package size and will be determined at checkout.
Prices shown include GST

 

TRACKING
Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number. Coast to Coast provides real time shipping tracking with all orders, we will send you regular email updates as to where your order is and when it will arrive. You may also track your order in real time by visiting our Order Tracking Page.

DELIVERY TIMES

You should allow between 2 to 4 business days for your purchase to arrive once your product has been dispatched from Coast to Coast Medicinals. Orders are usually dispatched within 2 - 48 hours from when we accept your payment. Please note that these times are provided as a guide only and it could take longer during sale, peak or holiday periods. As we are utilising the services of a third party (Canada Post & Purolator) to deliver our products we have no control over delivery times and shipments can be subject to various delays that are outside of our control (such as carrier or shipping delays, weather, etc).

RESTRICTIONS

Coast to Coast Medicinals offers delivery within Canada only.
Packages do not ship from our Distribution Center on the following holidays: *

• New Year's Eve
• New Year's Day
• Good Friday
• Easter Monday
• Canada Day
• British Columbia Day
• Labour Day
• Thanksgiving Day
• Remembrance Day
• Christmas Day
• Boxing Day
* When a holiday falls on a Saturday or Sunday, it may be applied to the next business day.

INSURANCE
All packages are insured upto $100 Canadian if you purchased a signature option shipping. If your order is over $100 we recommend purchasing additional insurance, however it's not mandatory. However if your package gets lost and/or stolen or damaged and you didn't pay for extra insurance we will only cover upto $100 no exception! For Expedited there is no coverage. For Xpresspost and Purolator without signature there is no coverage. No exception We only purchase insurance on your order, when you request it. Canada Post charges $2.80 per $100 and Purolator charges $4.50 per $100. Insurance does not cover products from melting during transit. We can add ice packs and/or thermal packaging for an extra fee. Please contact us if you would like this option.

SHIPPING TO NUNAVUT AND NORTHERN QUEBEC
Due to the higher chance of postal thefts when shipping to Northern Quebec and Nunavut. We cannot offer any delivery guarantees to these areas and you will be ordering at your own risk. If your order is stolen or lost, we reserve the right not to replace it. We recommend you select a delivery option that requires a signature as add protection for your order.

ORDER SUPPORT & FURTHER INFORMATION
If there is a problem with your order or you would like further information regarding our postage and deliveries, please contact us at: customerservice@coasttocoastmedicinals.com

Updated: April 2019