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We Are Here to Help | Delivery & Shipping
Delivery & Shipping Information

We offer a number of Canada Post shipping options for our customers' convenience. Products will be delivered on business days only. We do not offer deliveries on weekend or public holidays.

We also offer the options of Signature Required or No Signature Required. Please note that if you choose No Signature Required, we will be unable to help you in the event that your package is lost.

All prices displayed on our website are in Canadian Dollars (CA$) and will be charged in Canadian Dollars at the checkout.

POSTAGE COSTS & DELIVERY TIMES

Expedited$13.95****2 - 14 Business Days
*** Canada Post Expedited charges are a flat rate of $13.95 Canada Wide. Coast to Coast does not Guarantee Delivery on lost or stolen Expedited Packages. NOT recommended for edible cannabis products.
XpressPost$14.95 - $30.95***2 - 9 Business Days
* Canada Post XpressPost postage and handling charges are a flat rate of between $14.95 - $30.95 based on package size and destination.
XpressPost w/Signature$16.95 - $32.95***2 - 7 Business Days
* Canada Post XpressPost w/Signature postage and handling charges are a flat rate of between $16.95 - $32.95 based on package size and destination.
Purolator Delivery$34.99 ***1-7 Business Days
** Purolator delivery postage and handling charges start at a flat rate of $34.99 - rate is adjusted based on size and delivery location.
* For Purolator delivery (Monday - Friday orders must be placed before 12pm (PST) on any business day (Monday - Friday)
* Delivery of goods may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes etc.
* Delivery may be delayed during sales, promotional periods or holidays
** Rates based on package size and will be determined at checkout.
Free Expedited Shipping on Orders over $250 Canada Wide

* For XpressPost delivery, orders must be placed before 2:00pm (PST) on any business day (Monday - Friday)
* Delivery of goods may be delayed due to circumstances such as adverse weather conditions, remote locations, strikes etc.
* Delivery may be delayed during sales, promotional periods or holidays.
** Rates based on package size and will be determined at checkout.
Prices shown include GST

 

TRACKING
Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number. Coast to Coast provides real time shipping tracking with all orders, we will send you regular email updates as to where your order is and when it will arrive. You may also track your order in real time by visiting our Order Tracking Page.

DELIVERY TIMES

You should allow between 2 to 4 business days for your purchase to arrive once your product has been dispatched from Coast to Coast Medicinals. Orders are usually dispatched within 1 - 12 hours from when we accept your payment. Please note that these times are provided as a guide only and it could take longer during sale, peak or holiday periods. As we are utilising the services of a third party (Canada Post & Purolator) to deliver our products we have no control over delivery times and shipments can be subject to various delays that are outside of our control (such as carrier or shipping delays, weather, etc).

RESTRICTIONS

Coast to Coast Medicinals offers delivery within Canada only.
Packages do not ship from our Distribution Center on the following holidays: *

• New Year's Eve
• New Year's Day
• Good Friday
• Easter Monday
• Canada Day
• British Columbia Day
• Labour Day
• Thanksgiving Day
• Remembrance Day
• Christmas Day
• Boxing Day
* When a holiday falls on a Saturday or Sunday, it may be applied to the next business day.

INSURANCE
All signature packages are insured upto $100 Canadian. If your order is over $100 we recommend purchasing additional insurance, however it's not mandatory. However if your package gets lost and/or stolen and you didn't pay for extra insurance we will only cover upto $100 no exception! For Expedited there is no coverage. For Xpresspost without signature, it's at Canada Post discretion, no exceptions.

SHIPPING TO NUNAVUT AND NORTHERN QUEBEC
Due to the higher chance of postal thefts when shipping to Northern Quebec and Nunavut. We cannot offer any delivery guarantees to these areas and you will be ordering at your own risk. If your order is stolen or lost, we reserve the right not to replace it. We recommend you select a delivery option that requires a signature as add protection for your order.

ORDER SUPPORT & FURTHER INFORMATION
If there is a problem with your order or you would like further information regarding our postage and deliveries, please contact us at: customerservice@coasttocoastmedicinals.com

Updated: July 2017